Thank you for shopping at TrendX! We are committed to providing you with a seamless and convenient shopping experience. Please read the following delivery and shipping policy carefully to understand how we process and deliver your orders.

Order Processing:

1. Order Confirmation: Once you place an order with TrendX, you will receive an email confirmation containing details of your order. Please review this confirmation to ensure that all information provided is accurate. If you notice any discrepancies, please contact our customer support team immediately.
2. Order Processing Time: Orders are typically processed within 1-2 business days after they are placed. However, during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
3. Out of Stock Items: In the rare event that an item you ordered is out of stock, we will notify you promptly and provide you with options such as choosing a replacement item or receiving a refund.

Shipping Methods:

1. Domestic Shipping: We offer domestic shipping within India. Orders are shipped via Blue Dart, DTDC, Delhivery, Ecom  Express, Xpress Bees et al and typically arrive within 1 – 7 business days after processing. Please note that shipping times may vary depending on your location and any unforeseen circumstances such as weather delays or public holidays.
2. International Shipping: At this time, we do not offer international shipping. We apologize for any inconvenience this may cause and are working towards expanding our shipping capabilities in the future.

Shipping Fees:

1. Domestic Shipping: We offer  free shipping on orders above ₹299.  For order below ₹299, shipping charges may apply depending on your location and order size. You will see the shipping cost at checkout before completing your purchase. 
2. International Shipping: As mentioned earlier, we do not currently offer international shipping. Therefore, shipping fees only applicable on domestic orders below ₹299. 

Order Tracking:

1. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through our website or the website of the designated shipping carrier.
2. Tracking Updates: While we strive to provide accurate and up-to-date tracking information, please note that there may be instances where tracking updates are delayed or unavailable. If you have any concerns about the status of your delivery, please don’t hesitate to reach out to our customer support team for assistance.

Delivery Issues:

1. Forgot or Stolen Packages: TrendX delivers your orders through most reputed and trusted courier services. However, in case of  any  unfortunate incident such as lost, stolen etc. We are very much committed to support our customer and request to immediately contact our 24X7 customer support team.
2. Delivery Address: We request our  customers to ensure  the correctness & completeness of shipping & billing addresses provided during orders placement. TrendX will have very limited liablity for any delays or delivery failures caused by incorrect or incomplete address information.

If you have any further questions or concerns about our delivery and shipping policy, please don’t hesitate to contact our customer support team at  24 X 7 Customer Care : +91 9893197709 Email Address : contact@trendxstore.in  We are here to assist you and ensure that your shopping experience with TrendX is nothing short of exceptional